We don’t say that we’re the best… our customers do!

At Capitol Mechanics we strive to give you the best possible service that is custom-tailored to meet your needs.

Your satisfaction is essential for our business. We are determined to earn your trust. We want you to feel comfortable recommending us to your friends and family.

Here you can read or leave a review if you have enjoyed a nice experience with us!

5stars-sm  See our FIVE STAR RATINGS on the Web:

 

Better Business Bureau:

Capitol Mechanics, Inc. BBB Business Review

American Automobile Association (AAA)

  • AAA “hand-picked” most reputable local shops for their service recommendations. Among a few selected, an impressive 100% Customer Satisfaction was reported by AAA of Hudson Valley in  their survey involving 40 randomly-selected Capitol Mechanics’ customers.

Excerpts from Customer’ “Thank you” letters, displayed in our office:wait-rm-letters01

“…I want to thank you and the Capitol Mechanics personnel for finally solving a problem with my SAAB 9000 turbo that I have had since the day I bought the car new … The problem was difficult enough that it took Capitol Mechanics several tries to correct the stalling. .. The difference is that you and the mechanics cared enough to finally solve the problem which was a defective wiring harness to the computer…” – Frank H

“…Your business card says “European Motor Car Service.” To some that might connote high price, luxury or elitism. I am glad to say that in your case it means excellence, fair charges, sophistication, respect for the customer and the car, humor and especially warmth…” – Julia H.

“…As you know several of our cars have had difficult and extensive repair problems. .. In each instance you have performed the work in a workmanlike manner and we always have been most satisfied with the result…” – Thomas C.

“…I always feel confident leaving my Saab in your good hands, and I have no hesitation in recommending Capitol Mechanics to all my friends! You did a terrific job and I appreciate it…” – Roberta P.

“…I am impressed with the way Business is conducted at Capitol Mechanics and rest assured I will be more than eager to recommend you to friends and acquaintances…” – Paul O.

“…Last month I brought in a very tired 1986 Saab SPG Turbo with 170,000 miles on it. What I got back was nothing short of a NEW CAR !!…” – Frank M.

…Yesterday, you saved me from a $9200 mistake… I rely upon Capitol Mechanics for honest and truthful analysis, which is exactly what I get…” – Bruce M.

 

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